1. Information we collect
- Account information you provide (name, email, country).
- Payment information processed by our payment provider (we do not store card numbers).
- Consular trained simulation responses you submit while using the service.
- Technical data such as IP address, device, and usage analytics.
2. How we use information
- To provide and improve the consular trained simulation service.
- To generate feedback on your practice sessions.
- To process payments and prevent fraud.
- To communicate with you about your account and the service.
3. Sharing
We do not sell your personal information. We share data only with service providers (e.g., hosting, analytics, payment processors) under appropriate confidentiality obligations, or where required by law.
4. Data retention
We retain personal data for as long as necessary to provide the service and comply with our legal obligations. You may request deletion of your account.
5. Security
We use industry-standard safeguards to protect your data, but no system is 100% secure.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact us at privacy@uvainterview.com to exercise these rights.
7. Children
The service is not directed to children under 13.
8. Changes
We may update this policy and will indicate the "last updated" date above.
9. Contact
privacy@uvainterview.com